For general inquiries please email email@example.com or call the office on 020 7833 4883.
David joined CLAPA in May 2016 as the Chief Executive Officer. His responsibilities include setting and delivering the overall strategy and direction of the charity – alongside the Trustee Board and wider community – developing wider partnerships across the sector, and raising the recognition of CLAPA and its services more widely. David’s background is in academic research, but with experience of managing funding programmes, and as a parent, he has long been involved in a number of family and education-related charities.
Claire has been with CLAPA since February 2011, initially as a Regional Coordinator for the East of England. As Deputy CEO, Claire is responsible for managing our regional networks including the Regional Coordinator project, managing our UK network of volunteers, groups and Branches.
Claire is home-based in Leicestershire.
Mobile: 07854 298304
Communications & Information
Communications and Information Manager
Anna joined CLAPA in June 2011 as the Fundraising and Communications Intern, and soon turned her focus towards communications, medical information and data management.
Her main roles are developing CLAPA’s communications, both online and offline, as well as looking after external campaigns, PR, messaging and branding. She also organises CLAPA’s national conferences.
Anna is responsible for developing and maintaining CLAPA’s database and data collection procedures, including surveys. Since 2014, she has also been responsible for reviewing and writing all of CLAPA’s information products, including the medical information on the website.
Jenny Toni Andrews
Jenny joined CLAPA in December 2017. Having graduated from university with a degree in Creative Writing, her work focuses on telling CLAPA’s story through working on content for CLAPA’s website, emails, and CLAPA’s social media channels.
As well as working with members of the community who want to share their stories, and signposting people to the right support systems and information, she is also a point of contact for regional team members, and tries to keep everyone at the organisation, and in the wider CLAPA community, up to date with CLAPA’s exciting plans and news.
Senior Community Fundraiser
Rosalind joined CLAPA at the end of October 2017 as the Senior Community Fundraiser. She has recently graduated from university where she was heavily involved with student RAGs and Event Planning.
Rosalind’s main role is to help CLAPA’s fabulous fundraising community in reaching their full potential. If you are interested in organizing a fundraising event or would like some advice then please don’t hesitate to get in touch with your fundraising ideas!
Community and Challenge Events Fundraiser
I first joined CLAPA in June as a volunteer and was a part of the fundraising team, I soon loved the work CLAPA do in supporting families and young people affected by cleft and began to see my future career in working in the charity sector. I then gained the position of the challenge events fundraiser role at CLAPA and I really love it. I graduated from university last year and my previous experience has mainly been in childcare so I am very happy that I made the change into charity work. My main responsibilities as the challenge events fundraiser are to develop, promote and manage the challenge events fundraiser programme, manage the stewardship for all challenge events participants and manage sports clubs activities.
Trusts and Grants Fundraiser (Home-based)
I joined CLAPA in October 2014. Since then I’ve been working to bring in grants from charitable trusts and foundations so that CLAPA can continue to help people affected by cleft reach their full potential. My main priority is to fundraise for our Regional Coordinator Project so that CLAPA can provide local support for everyone who needs it. Getting your feedback is incredibly important for my applications, so if you see a CLAPA survey aimed at your region, please fill it in!
Trusts and Grants Fundraiser (Home-based)
I started working for CLAPA in July 2016. I bring extensive funding experience to my role, which will focus on ensuring core funding for CLAPA. I have successfully secured funding for diverse organisations serving children and families, carers and older people in organisations of different sizes, from trusts, foundations, lottery funders, European and statutory sources. I look forward to bringing in funding for CLAPA to ensure a bright and sustainable future. I work from home in Tyne and Wear.
Finance & Administration
Post Room Assistant
Chris looks after our feeding service, including processing orders and sending them out to families and NHS Trusts. He works part time in the afternoons.
Office & Deputy Finance Manager
As Finance Manager, I oversee all areas of finance and administration including: payroll, accounts payable and receivables, cash management, general ledger, inventory, banking and reconciliations. I provide strategic analyses for senior management to determine project and organisation performance. There are a number of things I enjoy while working with CLAPA such as problem solving and working as a team to grow the organisation. I can really see the results of my work and decisions having an impact on the operations. I have BSc (Hons) in Accounting and CIMA part qualified.
Regional, Volunteering & Services
Regional Team Administrator (Part-Time)
Julia joined CLAPA in August 2017 as Regional Team Administrator. She is responsible for supporting our Regional Coordinators and Engagement Officers based nationwide, as well as supporting the volunteers from regions who do not have an RC/EO yet. As well as this, she undertakes CLAPA’s admin work at the London’s office. Julia has previously interned for Kings College & Health Partners and is currently studying her masters degree in International Health Policy at the London School of Economics.
Julia is home & office-based (London), and works part-time (2 days per week).
Phone: 020 7833 4883
Children and Young People’s Officer (Part-Time)
My job is to listen to you guys and try to put things in place that will help you all in your lives. I am here if you need help or support in any way! I also help arrange activity days, Residential Weekends, family days and everything in between. You might see me on one of these, so keep your eyes peeled : ) Above all else, I am here to help so always contact me if you need it!
Regional Coordinator for Central England (Home-based)
Claire joined CLAPA in October 2014 and is the Regional Coordinator for Central England. She is responsible for volunteer recruitment, support and training as well as local fundraising and organising events in the region. Claire has a charity background focussed on young people’s participation, project management and community engagement.
Claire is home-based in Staffordshire.
Mobile: 07792 772362
Regional Coordinator for South East of England (Home-based)
Cherry joined CLAPA in June 2015 and is the Regional Coordinator for the South East of England. She is responsible for volunteer recruitment, support and training as well as organising fundraising events in the region. Cherry has worked in the voluntary sector for many years and latterly for Home-Start supporting local schemes and recruiting, training and supporting volunteers in a similar role.
Mobile: 079855 38982
Senior Regional Coordinator for Scotland (Home-based)
Gillian joined CLAPA in October 2014 initially as the Scotland Engagement Officer and then as the Senior Regional Coordinator for Scotland from September 2015.
Her role involves recruiting, training and supporting volunteers as well as developing local branches, happy faces groups, older children’s activities, raising awareness and supporting local fundraising.
Gillian has previously worked as a Speech and Language Therapist and in Project/Service Development with volunteers as well as running her own business. She has volunteered in several roles including mentoring, e-befriending, a member of the Children’s Panel and a Childline Counsellor.
Phone: 07586 045402
Scotland Support Officer (Home-based, part-time)
Scotland Support Officer (Home-based, part-time)
Melanie joined CLAPA in September 2015 as Support Officer for Scotland. Melanie’s role is to help develop volunteering across Scotland including increasing branches, happy faces groups, older children’s activities as well as raising awareness. She previously worked in a similar role for the British Dental Association.
Melanie is home-based in Stirling and works 3 days a week for CLAPA.
Tel: 07495 379 161
Regional Engagement Officer for North West North Wales (Home-based, part-time)
Sarah joined CLAPA in September 2017 and is the Regional Engagement Officer for North West England & North Wales. She is responsible for volunteer recruitment, support and training as well as local fundraising and organising events in the region. Sarah has previously worked for The Royal British Legion, National Trust and Young Enterprise, recruiting, training and supporting volunteers and has also run her own business.
Sarah is currently studying a degree in Counselling and Psychotherapy.
Sarah is home-based in Lancashire.
Tel: 07718 124611