VACANCY: Digital Communications Coordinator (Maternity Cover)
PLEASE NOTE: CLAPA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and will assess all prospective employees in line with this commitment. See the recruitment pack below for more details.
About CLAPA
The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.
CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone. Find out more.
Digital Communications Coordinator (Maternity Cover)
Job Description
Salary: Up to £30,000 (per annum) depending on experience
Hours: Full-time (35 hours per week)
Contract Type: Maternity Leave position, Fixed Term Contract to cover period of maternity cover up to 12 months.
Reporting to: Head of Communications and Marketing
Based at: Home-based within the United Kingdom. Two days per annum required at the CLAPA Office in London (E2 9DA) for all-staff meetings (travel expenses paid). Can also be based at CLAPA Office (E2 9DA), Cambridge Heath, LONDON).
Benefits:
- 25 days paid annual leave (pro rata)
- Bank holidays (pro rata) and closure over Christmas from 24th December to 1st January inclusive
- Extra day off during birthday month
- Flexible working hours as agreed by manager, access to unpaid leave and ‘Time off in Lieu’ policy
- Access to ‘Health Assured’ Employee Assistance Programme
- 5% non-contributory pension
- Access to free eye care vouchers
Job Description
The Digital Communications Coordinator is a key role within CLAPA, responsible for implementing our digital communications strategy to engage and inspire the UK cleft community. This role moves beyond content creation to take ownership of CLAPA’s digital communications across social and email platforms, ensuring online communications are strategic and data-driven. Working closely with colleagues across the organisation, this role supports the planning, delivery, and monitoring of campaigns that inform, support, and connect the cleft community in the UK.
This is a hands-on role suited to someone with a good understanding of digital communications and a passion for community engagement. The Coordinator will manage day-to-day digital content, respond to online enquiries, and support internal teams with their communications needs. They will also play an important part in maintaining CLAPA’s brand and voice across all channels, ensuring our communications are accessible, on-brand, and effective.
How to Apply
Please complete the online Application Form
You may request an application form in another format by emailing [email protected] with Digital Communications Coordinator – Recruitment Pack Request’ in the subject.
All applications are subject to our shortlisting process. If you’re shortlisted, we will contact you and invite you to attend an interview. We’ll also tell you if there will be any skills tasks to complete as part of the recruitment process. We will also ask you to complete a Criminal Record Disclosure form (see below).
If you have not heard from us by Friday 15th August 2025, please assume your application has been unsuccessful. We regret that due to our small team, we are unable to give feedback on unsuccessful applications.
Applications close: Friday 1st August 2025, 9.00am
Interviews: Remote interviews to take place Tuesday, 12th August 2025
Start date: From Monday, 15th September 2025
NB – We reserve the right to close applications early if we receive a high volume of strong candidates.
If the interview or start dates will be an issue for you because of religious festivals or other key dates, we will make every effort to accommodate this. Please get in touch to discuss your requirements.
Digital Communications Coordinator (Maternity Cover) Recruitment Pack
Get in touch using the below details if you have any issues completing the application form or would like to receive it in a different format.
Contact Mikaela Conlin-Hulme at [email protected] if you have any questions about the role or the application process. Due to the interest, we are unable to take phone calls for informal chats regarding the role but can respond via email to any questions.
We request that no recruitment agencies contact us regarding this listing.
