At School

While many people with a cleft report that they had a wonderful time in school, it can also be the peak age for teasing and name-calling, and for children who look or sound different this can be especially difficult.

As well as comments, staring and unwanted questions, children may have to deal with multiple absences due to hospital appointments and worries about operations or bullying. Feeling different to their peers can result in low self-esteem, which can in turn give children behavioral problems and difficulties making friends.

There are particular times when a child with a cleft may be more vulnerable and in need of support, including times of change (moving up in academic year or changing schools) and before operations.

It is important to remember that many children with a cleft do very well at school and do not need additional support. It can also be the case that children face difficulties which have nothing to do with their cleft. This section lays out some of the issues that a child could face at school and what can be done to help.

In This Section

How can the Clinical Psychologist with the Cleft Team help?

Starting or Changing Schools

Issues to Look Out For

Missing School

Appearance Concerns

Speech Problems

Hearing Problems

Low Self-Esteem

Extra Support from Schools

Advice from Other Parents


How can the Clinical Psychologist with the Cleft Team help?

The Clinical Psychologist with the Cleft Team can use playing and ‘talking’ therapies to help children feel better, behave differently, or think in a more helpful way. They are not psychiatrists and do not prescribe medication, they are cleft specialists who understand the specific support needs of people with a cleft and their families.

Treatment will vary from child to child.

First, there will be an assessment where you and your child (and other family members where appropriate) will be invited to meet the Clinical Psychologist so you can all get to know each other and explore any issues in a safe environment. This may involve questionnaires, and the Psychologist may need to contact your child’s school.

Next, the Clinical Psychologist puts all this information together to try and understand what is causing these issues.

Finally, the Clinical Psychologist decides what kind of therapy is likely to work best in this situation.

This can involve working with the child to help them feel better about themselves, coming up with strategies to deal with unwanted questions or to manage teasing or bullying, or even putting children in touch with each other so they can talk to someone else in a similar situation. The psychologist may also work with the family to help them understand how to best support their child.

Starting or Changing Schools

Nearly all children will feel at least a little nervous about starting a new school. Encourage your child to smile and keep their heads up, even when they are nervous, and reassure them that it will all become familiar soon. A practice trip to the school before term starts, or even asking to meet their teacher, can help children feel more at home in a new place.

If you haven’t already, now is the time to make sure your child has an appropriate understanding of their cleft and the reasons why they may look or sound different to their peers. Other children in school may make comments out of simple curiosity, and if your child doesn’t know how to respond, it can be distressing. Take time to practice a short explanation with your child, and consider making teachers and staff on playground duty aware of this explanation, too.

Discussing your child’s cleft with their school

You may want to arrange a meeting with school staff to discuss the following:

  • Are there specific words that your child does or doesn’t like when talking about their cleft?
  • What should school staff say or do if another pupil makes a comment or asks a question about their cleft?
  • Does your child have any speech or hearing concerns that the school needs to know about?
  • Does your child have any regular treatment the school should know about? Any surgeries coming up?


CLAPA has put together a template letter for teachers briefly explaining the impact of a cleft on a child at school. This letter is intended for children starting Secondary School but can be modified as needed for any age.

If your child’s teachers are interested in learning more, you can download a short guide to helping children with a cleft succeed at school. It contains some of the most important information on this page, as well as discussion points for talking about cleft lip and palate in class.

Issues to Look Out For

A cleft can affect a child at school in a number of different ways which may not be obvious at first. Here are some issues you may want to watch out for to make sure they are managed appropriately.

Missing School

Even if your child’s cleft doesn’t cause any problems at school, they will likely still have to miss lessons to attend cleft clinic and hospital appointments. If they need regular treatment such as speech and language therapy, they may need to come out of class more frequently. This can lead to missing out on 100% attendance awards, or even warning letters about ‘persistent absence’ when a child’s attendance (even if absences have been authorised) drops below 85%.

Make sure you tell the school about any upcoming appointments as soon as possible to help them plan around it, and, where possible, ask for appointments in the late afternoon, as your child will usually retain their ‘present’ mark for that session.

Check out this ‘School Absences’ FAQ put together by Ros Gowers, Independent Education Social Worker, Oaktree Co-Operative.

 How Schools Can Help

Adapt their attendance reward policy so it doesn’t exclude pupils absent for medical reasons. Instead of ‘100% attendance’, they could reward ‘maximum possible’ or ‘most improved’ attendance.

Appearance Concerns

Some children with a cleft feel may feel especially self-conscious about their appearance, and this can have a negative impact on their general confidence levels, class participation and sensitivity to comments from other children.

Society can also have lower expectations of people who look different, and children with a cleft may reflect this by having lower expectations of themselves.

How Schools Can Help

If a child is particularly conscious about their appearance, teachers should take extra care to look out for teasing or comments around this, and should support children who wish to explain to the rest of the class why they may look different.

Certain lessons may also bring up issues to do with their cleft or appearance, e.g. self-portraits in art classes, and these should be handled sensitively. Some lessons could also be a good opportunity to educate the rest of the class about cleft, e.g. lessons about teeth.

Speech Problems

Sounding different can make a child feel self-conscious about their voice and they may avoid talking as a result. This can affect class participation and social interaction with other children. A child who finds it difficult to be understood by their peers may become physical in their attempts to communicate, or may be easily frustrated by the need to repeat themselves.

How Schools Can Help

Certain lessons may cause problems for children with speech difficulties, such as music (especially with wind or brass instruments), languages (children may not be able to physically pronounce certain sounds), and reading out loud.

Teachers should work in partnership with parents and a child’s Speech and Language Therapist (if applicable) to support their therapy targets during reading, phonics and other school work. Teachers who find it hard to understand children should avoid interrupting or ‘correcting’ their speech as this can cause feelings of anxiety around talking. If they have to ask the child to repeat themselves, they should do this only once, and if they are still having trouble they should then repeat back clearly what they think the child is trying to communicate until an understanding is reached. Teachers should be patient, encourage children to use their voices, and praise their successes and milestones.

Hearing Problems

Children born with a cleft palate may have recurring hearing issues, and as these can develop gradually they may not even realise that there is anything wrong at first. As a result of hearing problems, children may not seem to be paying attention, their comprehension levels may be low, or they may become more physical in their attempts to see people’s faces and lip-read.

How Schools Can Help

Teachers should look out for problems like this and alert parents if they suspect anything. It can help to sit the child somewhere in the room where they can clearly see the teacher’s face. Special allowances may also need to be made for examinations that involve listening to tape recorders in large rooms.

Low Self-Esteem

Children who look and/or sound different may have low expectations of themselves and believe that others do too. This can affect how they participate or behave in class and at break times, as well as how they do academically. They may behave in ways that can be seen as disruptive, such as refusing to do tasks or becoming aggressive, or they may become more insular.

Recognising a child’s abilities and encouraging them in focusing on and developing these can be a big help. Children often become aware of these abilities for the first time by having it named and being able to talk about it, even if these abilities are simple things like being compassionate or enthusiastic.

Encouraging out of school activities or arranging play dates can also help. Consider making an appointment with the Clinical Psychologist with your Cleft Team if you think it will help.

How Schools Can Help

Making teachers aware of these issues is the first step towards managing them. There are a number of strategies that might help. For example, teachers could ensure that groups for activities are chosen by some other means than popularity or friendship groups.

Extra Support From Schools

Helping Children with a Cleft Succeed At School

CLAPA has put together a short guide for teachers called ‘Helping Children with a Cleft Succeed At School‘. You may wish to pass this on to your child’s teacher to help them better understand how they can help support them in the classroom.

A School’s Responsibilities

Under the Special Educational Needs Code of Practice (England and Wales) and the Education (Additional Support for Learning) (Scotland) Act 2004, schools have a duty to meet every child’s needs.

Children with a cleft may need extra support for a number of reasons, and schools have a duty to do their best to provide this. Not every child with a cleft will need extra support, and, of those that do, most will not need it for their whole school life.

What is SEN/ASN?

Special Educational Needs (SEN) is a term set out by the Government in England and Wales, its equivalent in Scotland is Additional Support Needs (ASN).

This simply means that a child has a learning difficulty or a disability which makes it harder for them to learn or access education. Although CLAPA would not consider a cleft to be a disability, a child may have difficulties with speech and language or hearing as a result of their cleft, and this may lead to their school recommending an assessment for SEN/ASN. Ask your child’s teacher or the person at the school who deals with these issues if you have any questions.

What is an assessment?

An assessment will be undertaken by the Local Education Authority (LEA) to judge whether or not your child needs extra help in school. You may get a statement of SEN/ASN which sets out what your child’s needs are, what support they will require in school, and which school will provide this support. These are usually reviewed every year. If you don’t agree with something in the statement, or if your child doesn’t appear to be getting the support the assessment judged they were entitled to, you should talk to the school.

Details of how children with additional support needs are handled differ from country to country, and sometimes from school to school. You can find more information using the following links:

Support in Scotland

Support in England

Support in Wales

Support in Northern Ireland

Advice From Other Parents

Be proactive

Don’t wait for the school to ask you, or for any problems to come up. Keep the school up to date about your child’s situation as it changes, and make sure they understand what a cleft is and what issues may come up for your child in particular. Inform them of any operations or particular appointments coming up, whether it’s appropriate for teachers to share this with the rest of the class, and if there’s anything they can do to help.

You can send this information in before school even begins so the teachers have a head start. It may also be a good idea to do this for each year, as information may not be passed on to the next teacher. You can refer them to the CLAPA website or even provide them with a copy of our ‘School Years’ leaflet to help.

You could use this template letter to inform the school about your child’s cleft. Make sure to include any additional details they may need to know, such as areas of school life your child may need extra help with.

If you have questions or concerns, share them

Ask for a meeting with the school (if possible, with the person who deals with children with additional needs) and write down your questions beforehand.

Your questions might include:

  • How will the school make sure that the cover staff, kitchen staff and break time staff are aware of any additional needs?
  • How will the school work with external agencies such as Speech and Language Therapists?
  • Who is responsible for making sure your child’s support plan is carried out?
  • How will the school approach studying potentially sensitive subjects, such as teeth?
  • How can my child access work or catch up with the class when they take time off for operations?

Keep good records

The various professionals and specialists involved with your child’s care will need different pieces of information at different times, e.g. the dates and names of operations, names of other professionals, the particular assessments and treatments they’ve had, etc. It gets harder to remember all of these details as time goes by, so keep a written record of everything in one file.

Talk to your child

If they have additional support needs, it’s likely your child will soon realise that they have to attend more appointments or are treated a little differently to other children. Take the time to explain to them why this is, and help them to come up with a simple explanation for any curious classmates.

Make sure you also take the time to focus on your child’s achievements and what they are enjoying in school to help boost their self-esteem.

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