Contact us

PLEASE NOTE: CLAPA is moving offices on 24th-27th April. Our phonelines will be offline for some of this time, and we will have limited access to emails and messages. We will return any messages left as soon as possible.

NHS Cleft Services

CLAPA is not affiliated with the NHS and our staff cannot give medical advice.

Find contact details for NHS Cleft Services and Cleft Teams around the UK


[email protected], or fill out our contact form.

Your message will be forwarded on to the most appropriate staff member, but if you’d like to contact someone directly, see our staff page for contact details.

If you would like to make a complaint, our complaints policy (PDF) explains how to raise an issue about CLAPA’s services, staff members or volunteers, as well as the likely steps we will take for different kinds of complaints.


020 7833 4883

Our lines are open 9am-5pm Mon-Fri (excluding public and bank holidays).

There may not be a staff member available to take your call at certain times. In these cases, please leave a message (including your phone number) and we will call you back as soon as possible.


The CLAPA Office is based at:

First Floor
Green Man Tower
332B Goswell Road

Kings Cross and St Pancras Rail Stations are a 20 minute walk straight up Pentonville Road (A501). Our nearest tube station is Angel.

CLAPA’s office is on the first floor of an apartment building, and the entrance is just to the right of the tattoo parlour. Please ring the bell once and one of our staff will come down to let you in. If you need help finding the office, please give us a ring on 020 7833 4883 and we’ll be happy to help.

The CLAPA office is open Monday-Friday, 9am-5pm. It is closed on public and bank holidays, and from Christmas Eve to 2nd January inclusive.

Please call or email ahead of time if you would like to visit the office for any reason so we can make sure someone appropriate is available to speak to you.

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