VACANCY: Communications Officer

January 5, 2022

PLEASE NOTE: CLAPA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and will assess all prospective employees in line with this commitment. See the recruitment pack below for more details.


The Cleft Lip and Palate Association (CLAPA) is a small charity supporting people born with a cleft and their families in the UK. Our vision is a society where everyone affected by cleft feels informed, connected, reassured and empowered. Find out more.

We’re a small charity with a big impact. Right now, we’re looking for a creative, enthusiastic content creator who will work with staff and volunteers across the charity to share stories, promote services and spread our messages.

Communications Officer

  • £25,000 per annum
  • Full Time (35 hours per week)
  • Permanent contract
  • Home-based within the United Kingdom, with an option to work in the CLAPA office (London E2 9DA) 1-2 days per week

CLAPA’s social media channels, e-newsletters and website are the gateway to our services and help people from all over the UK connect to our work and values. The Communications Officer is responsible for filling these communication channels with exciting content that reflects who we are and what we do.

Could you be the newest member of our small, friendly team?

As Communications Officer, every day, you’ll use your excellent copywriting and design skills to put together posts, newsletters, graphics, videos and articles that engage and inspire the UK cleft community. Working closely with staff and volunteers across the charity, you’ll need to understand these competing needs and priorities and translate them into high-quality content published in a busy schedule.

You’ll have the freedom to try new things, share ideas, learn from feedback, and work with others to solve problems. While you’ll be expected to be proactive in fulfilling key tasks, you’ll be supported in every aspect of your work and development by the Impact and Influence Manager.

The successful candidate will be a creative and confident communicator who shares CLAPA’s values and our staff team’s dedication to supporting the UK cleft community.

If you:

  • Want to be right in the middle of work that supports, connects and empowers people in need
  • Can get to grips with new ideas quickly and translate them into brilliant copy and eye-catching designs
  • Love learning new things and want to develop your skills
  • Enjoy sharing ideas and collaborating in a work culture where all voices and contributions are valued
  • Are looking to take the next step in your communications career in the charity sector

…then this could be the ideal post for you!

Closing Date: Monday 7th February 9:00 am

Interviews: Thursday 10th February (via Zoom)

Start Date: ASAP


To apply for this role, please read the recruitment pack in full and apply using the online application form linked below. CVs will not be considered.

Communication Officer Recruitment Pack (PDF)

Application Form (Online Form)

Get in touch using the below details if you have any issues completing the application form or would like to receive it in a different format.

Contact Anna Martindale at [email protected] if you have any questions about the role or the application process. We request that no recruitment agencies contact us regarding this listing.

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