VACANCY: Adult Services Coordinator (CLOSED)

July 20, 2022

PLEASE NOTE: CLAPA is committed to safeguarding and ensuring the welfare of children, young people and vulnerable adults and will assess all prospective employees in line with this commitment. See the recruitment pack below for more details.


The Cleft Lip and Palate Association (CLAPA) is the national charity for people affected by cleft lip and palate in the United Kingdom.

CLAPA supports people affected by cleft to take control of their journey, connect with others, and use their voices to impact the future of care. Our vision is that no one affected by cleft lip and palate in the United Kingdom will go through their journey alone. Find out more.

Adult Services Coordinator


  • £28-32k depending on skills and experience (per annum, pro-rata)
  • Part-Time (21 hours per week)
  • Permanent contract
  • Reporting to Engagement & Services Manager
  • Home-based within the United Kingdom, with an option to work at the CLAPA Office in London (E2 9DA) as desired


  • 25 days paid annual leave (pro rata), plus bank holidays and closure over Christmas from 24th December to 1st January inclusive.
  • Flexible working hours as agreed by manager, access to unpaid leave and ‘Time off in Lieu’ policy. Note: The post-holder will be required to work Mondays to attend meetings, but other working days and arrangements are up for discussion.
  • Access to ‘Health Assured’ Employee Assistance Programme
  • 5% non-contributory pension.

Role Description

CLAPA’s Adults Support Project enables adults born with a cleft to overcome cleft-related challenges and lead more fulfilling lives.

The Adult Services Coordinator will be the first point of contact for adults born with a cleft and will work with your service delivery colleagues to champion the needs of adults across the charity’s work.

The successful candidate will be an excellent communicator able to juggle many competing priorities with a positive attitude and a genuine passion for supporting the people CLAPA works with. They will have a strong understanding of how to use data/research to inform future strategy and will enjoy the challenge of using CLAPA’s limited resources to improve services for adults.

How to Apply


Interviews: Wednesday 24th August (morning, via Zoom)

Start Date: ASAP

Adult Services Coordinator (PDF)

Get in touch using the below details if you have any issues completing the application form or would like to receive it in a different format.

Contact Engagement & Services Manager Ellie Dale at [email protected] if you have any questions about the role or the application process.

We may also be able to offer an informal, online chat with some of the team during the interview process at an additional date to be confirmed.

We request that no recruitment agencies contact us regarding this listing.

Tagged with

Comments are closed.