A group of patients and parents who meet quarterly with members of the West Midlands Cleft team to review service provision, offer feedback and make suggestions for improvements. Meetings take place in central Birmingham for two hours and are facilitated by CLAPA’s regional team.
Louise, Regional Cleft Service Manager said about the group….…
‘The West Midlands regional Cleft team really value the opinions of our Patient Voices group and use their feedback to improve our service. Members of the team use the Patient Voices group as a platform to present their research findings and gain instant, constructive feedback.’
We’re always looking for new members who are keen to get involved and offer their feedback and ideas. Please contact Claire Evans [email protected] or call 07792 772362 if you would like to get involved!